How Satire Changed Service Delivery in Kampala

Ugandan cartoonist Jim Spire Ssentongo didn’t know what he was starting last April when he sent out a tweet encouraging people to post photos of the ubiquitous potholes across the country’s capital. Ugandans started uploading their photos immediately. Within a day, KCCA’s executive director, Dorothy Kisaka, made a public statement about the pothole situation, saying that the authority was constrained by inadequate government funding. Nearly a year since that first exhibition call, Ssentonga has been involved in six more: about hospital conditions, foreign recruitment scandals, corruption and nepotism within non-governmental organisations (NGOs), human rights abuses, and more. Each campaign has used a specific hashtag such as #UgandaHealthExhibition and asked people to post “evidence” – photos, videos, audio, documents – of neglect or abuse by authorities. Some Ugandans have likened the protests to the Arab Spring.

SOURCE: AL JAZEERA

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