In this interview conducted by Africa.com, Emmanuel Khisa, Africa Director for the Centre for Digital Public Infrastructure (CDPI), shares insights on the organization’s role in supporting African governments in building effective and inclusive Digital Public Infrastructure (DPI). He highlights Zambia’s success with electronic Know Your Customer (eKYC) systems, which have transformed digital health and social protection services. Khisa also emphasizes the importance of political will, strong infrastructure, and tailored technology solutions, and discusses how wireless and low-tech innovations, such as feature phones, can expand access to digital services across Africa.
